Summit Truck Group in Albuquerque, NM is seeking an enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as Area Operations Director.
Provide leadership to fixed operations in a specific geographic area. Ensures Area goals and budget levels are met maintaining profitability. Executes upon and corrects any quality assurance issues with regard to service delivery, customer service and day to day operations of dealerships in designated area according to the company’s policies and procedures. Improve the operational and administrative functions and drive consistency in the assigned Area. Maintain interaction with sales leadership and provide operational support to retain and grow the Area revenue base. Relies on extensive experience, expertise and judgment to plan and accomplish goals. Leads and directs the work of others. Interacts with functional heads and Central Support Office.
** Please note the individual chosen for this position will oversee two dealerships: Albuquerque and Farmington NM dealerships. Travel will be required.
Responsible for monthly profit and loss review, reporting and meeting business plan.
Unit level profit and loss analysis.
High maintenance costs unit - analysis.
In & out service of equipment Oversee daily functions and measurements:
Manage the Accounts Receivable and Collections process with the assistance of Central Support Office.
Ensure timely processing of back office duties for service team.
Approve all repairs over $750.00, oversee the warranty process and maintenance bill backs.
Ensure service processes and best practices are being followed.
Work directly with dealership team and management.
Manage dedicated service technicians.
Adhere to company safety procedures
Perform all other duties as assigned.
Strong organization and leadership skills.
Excellent communication skills both written and verbal.
Strong conflict resolution skills are needed
Analytical skills along with intermediate accounting knowledge is required
Experience in dealership and management with heavy duty knowledge: 5+ years preferred.
Ability to work independently while leading a team.
Microsoft products and advanced Excel knowledge and skills are mandatory.
Valid driver’s license.
Ability to travel with overnight stays expected.
College degree preferred
Your rewards will be an exciting environment with advancement opportunities at one of the nation’s leading and growing heavy duty truck dealer groups. Summit Truck Group offers great career opportunities, along with a competitive salary, benefits, training and a culture where we strive to help our employees to be successful.
About our Company:
Summit Holdings is a privately held company that does business as Summit Truck Group, Summit Bus, and Summit Lease & Rental. The company operates 31 commercial truck and bus dealerships in Arkansas, Kansas, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee and Texas. Summit Truck Group represents and services International®, Kenworth, Volvo, Mack, Ford and Isuzu commercial trucks, and Crane Carrier specialty vehicles. Summit Truck Group delivers exceptional customer service through its more than 1,300 employees, 440 technicians, and 458 service bays.
Summit Truck Group is an Equal Opportunity Employer and a drug-free workplace
At Summit Truck Group, one of the country’s leading heavy duty truck dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as Area Operations Director in an exciting and growing company and working with top professionals in the industry then consider joining our team.