An industry leader and employee owned semi-trailer leasing and sales company that provides end-to-end comprehensive trailer leasing, rentals, sales, service and consulting to private fleets and transportation/logistics companies while maintaining a unique and progressive culture. We are a values-driven team, focused on delivering an important promise to our customers: providing industry leading service while consistently delivering the best value. That's the way we have been rolling for over 25 years.
Purpose: The Operations Manager directs and coordinates planned activities with departments including operations, billing, administration, maintenance and sales, assisting employees in forming and administering an efficient workflow process. This individual will have primary focus on managing inventory, repositioning of trailers, and work with purchasing, registration and warranty processes. Will oversee mileage billing and rebilling process ensuring quality control. Works Closely with Director, Strategic Planning and Business Development.
Duties and Responsibilities:
Serve the customer in an extraordinary manner so that our brand name and reputation continue to flourish.
Develop processes for receiving product, equipment utilization and inventory management.
Serves as primary point of contact when there are customer issues related to equipment, quality and customer service.
Work closely with team to perform analysis of our inventory and ensure it is being utilized effectively, purchasing the right equipment, maintaining solid inventory data and reduce rental expenses.
Contribute to short and long-term equipment planning and strategy for procurement/purchasing.
Exercises solid judgement in short and long-term day-to-day business strategy.
Continual interaction and follow-up with service and repair vendors to ensure all required information to make payment and rebill customers is complete.
Collaborate with Maintenance Manager to ensure all required information is attached to or annotated on invoices prior to processing, including but not limited to FHWA forms, call sheets, service location, trailer number and owner, maintenance deal type, etc.
Review of open service order report for old open service orders and follow up and reconcile.
Ability to analyze situations and determine the best course of action.
Critical thinking, problem-solving and decision-making skills.
Strong business acumen and sense of judgement.
Ability to delegate when appropriate.
Strong communication and interpersonal skills with a collaborative work style.
Demonstrated strong work ethic and integrity.
Experience and skills with MS office applications including word, excel and Microsoft Dynamics NAV Cloud.
Ability to complete multiple tasks and manage a high volume of work.
Well organized and self-directed.
Physical Demands Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly requires standing, walking, sitting, reaching with hands and arms, climbing, balance, stooping, kneeling, crouching, crawling or other mechanically related physical demands.
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Additional Salary Information: CLC offers a comprehensive, total rewards package that includes competitive compensation, a flexible benefits package, and work-life balance. Our benefits package includes but not limited to:
•Medical, Vision & Dental Insurance
•Paid Time-Off Program & Company Paid Holidays
•401(k) Retirement Plan
•ESOP – Employee Stock Ownership Program
•Insurance: Basic Life & Supplemental Life
•Health & Dependent Care Flexible Spending Accounts
•Short-Term & Long-Term Disability
•Personal Development & Learning Opportunities
•On-the-job Training, Skills Development & Certifications
•Corporate Sponsored Events & Community Outreach
Internal Number: OMNJ
About Contract Leasing Corp.
Would you like to be a part of an industry leader in trailer leasing and sales? Contract Leasing Corporation is a fast growing company with a national customer footprint headquartered in Piscataway, New Jersey. We are a tight-knit, values-driven team focused on delivering an important promise to our customers: providing outstanding service, programs, and state of the art products while consistently delivering the best value. That’s the way we have been rolling for the past 25 years.