Report to Operations Manager /Assistant Terminal Manager and/or Terminal Manager
Lead, guide and direct dock employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development. Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules.
Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations.
Involved in and makes recommendations in the hiring and termination processes
Administer and carry out assigned portions of the Terminal Business plan as set forth by the Terminal Manager.
Responsible for meeting all KPI’s assigned
Daily utilization of all Company enhancement tools and processes.
Review and revise schedules to increase efficiencies and to lower cost
Responsible for equipment assignment and movement (trailers and tractors) in collaboration with other supervisors/management
Responsible for proper communication to customers via phone, fax or email
Oversee and responsible for all paperwork associated with the dock to ensure it is handled timely and correctly by employees
Regular attendance is required
This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks
High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor Degree preferred
Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred
Prior management, dispatch and dock experience required, preferably in LTL trucking industry
Must be knowledgeable of local metropolitan area
Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees.
Team building and interpersonal skills
Possess excellent verbal, written and listening communication skills
Excellent planning and organization skills
Must have good computer skills (AS/400 & MS Office a plus)
Must have strong work ethic and good problem solving skills
Must be willing to work 50 hours/week average
Must be able to work any shift including nights and/or weekends and in any weather condition
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States
Internal Number: 13690BR, 13921BR, 13925BR
About Estes Express Lines
More than 75 years of stability and innovation—Founded in the middle of the Great Depression, Estes Express Lines is now one of the top transportation service providers in the nation with a direct network of around 300 terminals serving all 50 states and the Caribbean. The company employs more than 12,400 people and has an inventory of over 30,000 pieces of power equipment and trailers, making Estes Express Lines the largest, family-owned, less-than-truckload (LTL) carrier in the United States.
And we don’t stop there. The Estes reach goes much farther than our direct territory. In alliance with TST Overland Express in Canada, we offer customers a seamless shipping experience to and from all 10 Canadian provinces. In addition, Estes offers service to Mexico’s major commercial markets.
Whether near or far, the big yellow E has become a symbol of quality and reliability. To our shippers, it signifies a high level of customer care unsurpassed in the transportation industry.
Our broad range of transportation services includes:
• Local, regional, interregional or super-regional shipping
• An extensive, national, less-than-truckload (LTL) network
• Expedited services
...• Supply chain management
• Warehousing facilities
• Volume and truckload services
• Offshore and international solutions
In addition to this complete range of services, Estes Express Lines focuses on providing customers with continuous enhancements in performance, customer care and equipment. This approach has created a legacy of customer loyalty that has driven more than seven and a half decades of success and intelligent expansion. And under the strong leadership of President and CEO Robey W. Estes, Jr. (Rob), we continue to pursue a rock-solid course of fiscal responsibility and an unwavering commitment to superior customer service.
Comprehensive Benefits -
Accidental Death & Dismemberment Insurance
Dependent Life Insurance
Dependent Care Flexible Spending Account
Short and Long Term Disability Programs
Health Care Flexible Spending Account
401 (k) with Company Match
Paid Time Off Policies
College Scholarship Program Awards
Job Referral Bonus Program (Eligible Employees Only)
Safety Awards Program (Specific Employees Only)
Safe Driving Bonus Program (Drivers Only)
Jury Duty Leave
Human Resources Department
Estes Express Lines
3901 W. Broad Street
Richmond, VA 23230-3962
Toll Free Recruitment Line: 1-877-975-4378