McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States. We are highly respected within the transportation industry, and we are growing again! We believe that investing in people who have a natural desire to learn and grow is one of our greatest competitive advantages. Each person has an opportunity to contribute directly to the Company's growth and success - and we look for individuals who take pride in doing that. McLeod Software is seeking an EDI Coordinator for our office in Salt Lake City, UT.
The EDI Coordinator will support customer installations and upgrades of the McLeod LoadMaster EDI Engine product. Tasks will include setting up trading partner profiles, EDI transaction templates, and file transfer communications. The EDI Coordinator will provide test and production support to EDI customers and work with the programmers and project managers as necessary for modifications to the products to meet the client’s needs.
Essential Duties and Responsibilities:
Working with customers to obtain specifications and requirements for delivery of EDI transaction set.
Training customers on LoadMaster EDI Software, and researching and troubleshooting Load Master technical issues.
Reviewing and closing projects as they are put into production.
Setting up EDI file transfer communications for LoadMaster EDI customers.
VAN or FTP direct connect as necessary, and installing EDI software.
Knowledge of and/or work experience with EDI.
Experience with Windows and UNIX to formulate SQL statements and training customers or end users in the use of software.
Ability to multi-task and communicate technical information coherently (verbally and written).
Ability to deliver excellent customer service.
Two or more years of experience providing customer technical (hardware and software) support.
Bachelor degree in Business or Marketing preferred and/or equivalent experience.
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products.
We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States.
With an established base of more than 850 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.
McLeod Software owns our national headquarters building in Birmingham, Alabama, and we also operate regional offices with training facilities in Salt Lake City, Utah and Downers Grove, Illinois. We employ more than 500 professionals.
McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal opportunity employer and we participate in E-Verify.
About McLeod Software
McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States for over 30 years. Headquartered in Birmingham, AL, McLeod is rapidly growing and is highly respected within the transportation industry. We believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success, and we look for individuals who take pride in their work and in being a member of our team. We count on our employees to take action and to do things that will help us to keep building healthy partnerships with our customers. In fact, over 25% of our employees have stayed with McLeod Software for over ten (10) years.