Position Summary The assistant athletic director of ticketing and business strategy manages all aspects of ticket operations for Rice Athletics, while playing a core role in customer service, sales, and business strategy, with the ultimate objective to drive ticket revenue, ancillary revenue, and attendance. The function involves ticket operations, analytics, ticket sales, and customer service. This position has full responsibility for ticketing operations, which includes planning, forecasting, compliance, security, reporting, CRM management, and supervision. Further, the position is responsible for driving continuous process improvement in ticket operations, adopting new technologies as appropriate, and using data to inform decision making such as pri