The Director of Parking and Transportation Services is responsible for the development and administration of a comprehensive parking and transportation program for NC A&T State University campus. This position will be involved in the planning and implementation of the parking policy and program while providing strategic organizational leadership; fiscal oversight; strategic planning and operational implementation; business management; and policy development and recommendations to achieve goals and objectives. The department is responsible for the permitting for students, employees and visitors, event parking and parking compliance. Due to the nature of services provided, the Director works closely with our business partners, Housing and Residence Life, Athletics, Police and Public Safety, Disability Services and other aspects of the campus community. Responsible for developing and implementing long-range renovation and equipment replacement plans; provides strategic direction for operations and revenue generation; responsible for personnel management (hiring, supervision, evaluation, professional development) and represent Parking and Transportation Services and Campus Enterprises on various committees, task forces and local, state, regional and national organizations. Also is responsible for adjudication of difficult cases, appeals process and resolving customer complaints.
Primary Function of Organizational Unit:
Parking Services manages the university's parking resources by providing campus access to the campus community, visitors and our guests. We are committed to a safe and orderly parking environment through enforcement of parking rules and regulations. We are a customer service driven department.
Internal job number: 008085
Requirements:
Master's degree in Business Administration, Urban or Transportation Planning, Public Administration or related field or a Bachelors degree with 2 or more years of experience
Preferred:
At least seven (7) years of progressive Parking & Transportation management experience with at least five (5) in a University setting
Experience with transportation demand management (TDM)
Experience with parking management software and creation of ad hoc reports
Project Management certification and/or experience with design and construction of parking structure and lots
Process improvement certification or experience
Experience with sustainability initiatives with relation to Parking & Transportation Services
North Carolina Agricultural and Technical State University is one of the nation’s most highly respected doctoral research, land-grant institutions. With an enrollment of almost 11,000 students, we are committed to fulfilling our mission through exemplary undergraduate and graduate instruction, scholarly and creative research, and effective public service. As a member of the A&T family you will be an integral part of its history and future – joining more than 1,800 current faculty and staff. You will be expected to be a leader and mentor. You will influence the minds that will affect our world. As a change agent, you will use your intellect and influence to make a positive impact on the greater A&T community. A&T will be more than your job, it will become your passion—and that commitment to yourself and others will last a lifetime. Because that’s what Aggies Do!