Position Summary The Parts & Service Manager oversees the daily workflow and performance of both the service and parts departments. This role ensures that repairs are completed accurately and on schedule, parts are available and cost-effective, and customers receive an outstanding experience. The ideal candidate is an organized, hands-on leader with strong knowledge of Volvo trucks and dealership operations. Key Responsibilities Lead, coach, and develop service technicians, advisors, and parts personnel Oversee service scheduling, repair processes, diagnostics, and quality control Manage parts inventory, purchasing, and vendor relations Ensure accurate repair estimates, invoicing, and Volvo warranty